This page outlines the official rules, eligibility requirements, and participation guidelines for the MyCFAVisit Customer Satisfaction Survey.
By participating in the survey related to Chick-fil-A, you agree to follow the terms and conditions listed below. Please read these rules carefully before taking part in the survey.
Survey Eligibility Requirements
To participate in the MyCFAVisit survey, participants must meet the following eligibility criteria:
- Must be 18 years of age or older
- Must be a legal resident of the United States
- Must have a valid Chick-fil-A purchase receipt
- Receipt must contain a survey invitation or store number
- Survey must be completed within the allowed time frame
- Must have internet access to complete the survey online
- Chick-fil-A employees, affiliates, and their immediate family members are not eligible to participate
Failure to meet any of the above conditions may result in disqualification.
Receipt & Survey Entry Rules
- Each valid receipt allows one (1) survey entry only
- The survey code or store details must be entered accurately
- Survey invitations are available only on select receipts
- Lost or damaged receipts cannot be replaced
- Duplicate entries using the same receipt are not permitted
Survey Completion Guidelines
- The survey must be completed within 7 days of the restaurant visit
- Participants must answer all required questions honestly
- Incomplete or false responses may void eligibility
- The survey is available in English and Spanish
- Automated or robotic entries are strictly prohibited
Reward & Coupon Rules
- Survey rewards are not guaranteed and may vary by location
- Most rewards include a free Chick-fil-A sandwich with a qualifying purchase
- Rewards are non-transferable and non-exchangeable for cash
- Only one reward may be redeemed per receipt
- Rewards must be redeemed within the specified time period (usually 30 days)
- Expired rewards will not be reissued
Redemption Conditions
- Rewards must be redeemed at a participating Chick-fil-A restaurant
- Validation codes must be presented at the time of purchase
- A qualifying purchase may be required to redeem the reward
- Rewards cannot be combined with other offers unless stated otherwise
- Chick-fil-A reserves the right to refuse redemption if misuse is suspected
Technical & Access Rules
- Participants are responsible for providing their own internet access
- Chick-fil-A is not responsible for technical issues, website downtime, or connectivity problems
- Incorrect data entry may prevent reward validation
- MyCFAVisit is not responsible for lost, late, or misdirected submissions
Privacy & Data Use
- Information collected through the survey is used solely for customer feedback and service improvement
- Personal information is handled in accordance with Chick-fil-A’s privacy policies
- Survey responses may be aggregated for analytical purposes
- Personal data will not be sold to third parties
Disqualification Policy
Participants may be disqualified if they:
- Provide false or misleading information
- Attempt to complete multiple surveys using one receipt
- Use automated systems or scripts
- Violate any survey rules or terms
- Are found to be affiliated with Chick-fil-A employees
Modifications & Termination
Chick-fil-A reserves the right to:
- Modify survey rules at any time without prior notice
- Change or discontinue survey rewards
- Terminate the survey program at its discretion
- Disqualify entries that do not comply with these rules
Disclaimer
This survey is intended for customer feedback purposes only. Participation does not guarantee a reward. Survey availability, rewards, and redemption policies may vary by restaurant location.
Contact Information
For questions regarding the MyCFAVisit survey or reward redemption, please contact Chick-fil-A customer support through their official website or mobile app.
Acceptance of Terms
By participating in the MyCFAVisit survey, you confirm that you have read, understood, and agreed to all rules and conditions listed on this page.